Legal
Privacy Policy
Last updated: May 2026. This policy explains how Marieston Service Centre collects, uses, and protects your personal information.
1. Who We Are
Marieston Service Centre is a DVSA-approved garage located at 235 Yeading Ln, Hayes, UB4 9AD. We provide MOT testing, vehicle servicing, repairs, and diagnostics. For any privacy-related queries, contact us at hello@mariestonservicecentre.co.uk.
2. Information We Collect
We collect personal information you provide when booking a service, contacting us via phone, email, or WhatsApp, or submitting an enquiry form. This may include your name, phone number, email address, vehicle registration, and service history.
3. How We Use Your Information
We use your information to process and confirm bookings, send appointment reminders, respond to enquiries, and improve our services. We do not use your data for unsolicited marketing without your consent.
4. Data Sharing
We do not sell or rent your personal data to third parties. We may share data with trusted service providers (e.g. booking software, payment processors) who are bound by confidentiality agreements. We may also disclose data if required by law.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Vehicle service records may be kept for up to 6 years for warranty and legal purposes.
6. Cookies
Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
7. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, object to processing, and request data portability. To exercise any of these rights, contact us at hello@mariestonservicecentre.co.uk.
8. Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure.
9. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this policy or how we handle your data, please contact us at hello@mariestonservicecentre.co.uk or call 0208 564 8030.